客户经理     

面议      上海  |  3-5年  |  本科  |  2022-06-28 12:47
职位诱惑:“国际4A,发展空间大,优质客户,氛围佳”
职位描述
客户顾问,食品/生活方式/化工制造业 Consultant, F&B/Lifestyle/Manufacturing Sectors

Basic Function
Executes public relations programs with increased client interaction. Begins to manage accounts on a day-to-day basis. Manages workflow on accounts for SAEs, AEs, ACs and Interns. Begins to establish a specialty or practice area.

Duties and Responsibilities
Client Service
 Demonstrates capability for independent client contact by having a solid understanding of the client’s industry, business directions and organization.
 Able to respond quickly when problems arise.
 Attempts to solve problems independently before seeking help from supervisors.
 Shares ideas and viewpoints with supervisors regarding client needs on current assignments.
 Works on a range of public relations/public affairs activities including:
• writing
• event planning/organization
• logistical support within one or more accounts
 Actively involved in representing clients to the media and manages aspects of media relations, including news conferences, promotions, product launches, editorial board meetings, etc.
 Exhibits knowledge of print and broadcast production process; ability to deal with designers, producers and other specialists.
 When assigned, serves as liaison between client and other H&K offices.

Self/Staff Management
 Delegates effectively – knowing what tasks are appropriate for subordinates and assigning them.
 Able to prioritize and manage own work, as well as that of subordinates, to meet goals of clients and supervisors.
 Responsible for the daily supervision of Account Executives and Account Coordinators. This includes being aware of their target utilization, working with other team members to ensure that monthly goals are achieved and addressing any problems with supervisor and subordinate.
 Assists H&K management in building top performing teams serving as an effective coach to subordinates.

Financial Management
 Knowledge of client’s contract and budget and responsible for preparing monthly billing letters and activity reports.
 Understands revenue model and looks for signs of potential problems. Notifies appropriate supervisor and local H&K Financial Manager of any issues.
 Continues to expand knowledge of H&K financial systems (JSRs, Estimators, forecasting budgets, etc.).
 Monitors hours and expenses against monthly budget or program budgets through weekly review of activities.
...to be continued
任职要求
Qualifications:
• At least three years of relevant work experience, good command of English, corporate comms experience is a plus
• Ability to write and edit bilingual documents
• Understands principles of public relations and relevant client industries
• Possesses maturity and judgment skills necessary for client contact
• Thorough knowledge of media and how it functions
• Some supervisory experience – managing programs and personnel
• Ability to manage client budgets and deadlines
福利
年底双薪,带薪年假病假,团建聚会,休闲餐点,五险一金,年度体检等

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伟达

上海 |  50-100人

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职位地址
静安区